Friday, April 26, 2013

My latest encounter with Verizon Wireless

Verizon Wireless in the US, in my opinion, offers the best internet/celluar service whether it be call clarity, call stability, LTE, or FIOS, and Verizon seems to know this.  In the past, not sure if it has changed, but they have charged the most, got away with having just the rudest customer service you can ever imagine.  It is all flowers and rainbows when you sign up, but when you try to cancel, they throw you to the hounds.

I imagined their hiring practice to be that they had to be absolute killers when it comes to making people feel like they owe Verizon a favor for ripping them off one last time when they attempt to cancel service on a contract the customer has already fulfilled.  If you tried to cancel a contract you haven't fulfilled, then you are really put through the ringer.  It usually goes something like this.  They argue with you for about 20 minutes on why you're canceling service in a condescending tone, then they say they have to talk to the manager, and when they come back, they say they are doing you a favor by making you pay a slightly lesser balance you don't owe on top of your contractual obligations.  And when you try to pay, the only option they give you is to pay a service charge to pay over a phone, since they've blocked all convenient ways for you to pay such as paying online.

Well, that seems to have changed.  I had to get a Verizon Jetpack 4G LTE 4620LE  activated for a month.  And when I tried to do so, they conveniently mentioned that for 4G LTE, you have to enter through a contract that doesn't allow you to buy a prepaid SIM.  You have to sign up onto a month to month contract with a $30 activation fee, which you have to go through the trouble to cancel later, only through painful live conversation.  I thought "here we go again."  But since I really had no options that day, I signed up for service, thinking I will just have to endure a 30 minute hostile phone call later.  But that wasn't the case at all.  Signing up for service was easy as expected.  And the experience of cancelling was a surprise.  The woman on the phone was nice and friendly, and managed to cancel my service in a few minutes.

It is good to know that Verizon has adopted the motto, you can attract more return business with good customer service than trying to milk the customers for some cash on their way out.  So where have all these rude CSR people found jobs?  From what I recall from talking with the AT&T billing department, it seems that they are employed at AT&T now.  What a shame.  I used to like AT&T.

Tuesday, April 23, 2013

What is innovation?


My thought for today: Innovation is giving someone the ability to do something they should already be doing, without previously having the ability of doing it (as much as they wanted or needed to do it) in the past.

Sunday, April 21, 2013

Expectation, Focus, Manifestation

I had a breakthrough thought when I was on the cruise watching people get seasick.  When people started hearing that other people were taking Dramamine because they always get seasick, people started focusing on how much the boat was moving, and the ones that believed that they were prone to getting seasick, eventually got sick.  Even though this is a bad example of something very positive I want to write about, it's what led me to this breakthrough in thought.  It's how we manifest our realities from expectations by focusing on the outcome.  Could everything we guide ourselves to (consciously and subconsciously) be broken down into 3 steps?

Step 1: Expectation
Step 2: Focus
Step 3: Manifestation

I am familiar with this pattern of behavior.  I've made a study of it for more than 7 years.  But being able to summarize it with 3 words is a breakthrough because the better we understand things is a step forward in mastering the principal.  It would be a nice book.  Although having just googled it, it seems like all great thoughts, it's not the first time someone has thought of it.

The more I go through this journey called life, I realize that life is surreal.  And it can be as surreal as you imagine it to be because the possibilities are infinite at any given moment.  The only time you really hit a limit is when you stop trying because you think something is not possible.

Relating this principal to my personal life, I remember 3 of the biggest challenges I've faced in life, and in those instances, I had to become someone who could move mountains because expecting any other outcome would be unacceptable.  I think since then I've let some situations get worse so I can transform into this being to get some amazing things done.

Instead of letting the situation get worse so failure is not an option, I should always have clear expectations of exactly what I want to create the momentum for step 2 (focus).  After that, step 3 (manifestation) is automatic.

Tuesday, January 15, 2013

com.google.process.gapps

The process com.google.process.gapps has stopped unexpectedly bug fix.

Do you have this problem?

First, if you are rooted (you've hacked your device), most likely the ROM you've installed has the wrong permissions set for Google Play store.  Your solution is to simply remove it, and install a new version as a system app.  Case closed.

But the problem becomes difficult when you are not rooted.
Here are a few solutions that worked for many people, but NOT me:
  • Change your password for your Google account.
  • Remove all Google accounts, then put it back.
  • Enable Download Manager if disabled.

So what's the solution?  The problem is "Google Play services"

Go to System -> Application (manager) -> All (tab).
Find Google Play services, uninstall any updates (if they exist), and uninstall or disable the service.  Force stop.  Clear data.  Clear cache. 

You'll notice that the popups no longer happen.  But now, Google Play store probably won't run.
So go back to System -> Application (manager) -> All (tab)
Find Google Play (the app that you use to download apps) uninstall any updates (if they exist), and uninstall or disable the service.  Force stop.  Clear data.  Clear cache.

RESTART.  Leave it alone for a few minutes.  There is some kind of checking process that will automatically enable everything you've disabled.  That will force Google Play to be re-installed to the original version.  But most likely Google Play will still not work.  

So RESTART AGAIN.  Now when you restart it this time and leave it alone for a few minutes, Google Play will be updated and it should re-install Google Play services.  But this time, it is running fresh.

Everything should be fixed.  Maybe all these steps could have been skipped if you just cleared the data, cache, and forced stopped and started Google Play services, but these steps above is what I did and it worked for me.

Tuesday, December 25, 2012

Christmas Wish Granted!

38 minutes into Christmas day Pacific time, it's like Kris Kringle came down the chimney, logged onto a computer, and subscribed to my YouTube channel as my 10,000th subscriber.  Timing couldn't have been more perfect as I pay attention to 4 time zones, -4, -5, -8, and +9 UTC (Pacific time more than others).  10k subscribers on Christmas day on all 4 time zones which meant only a 7 hour window.  Insane idea yes, but somehow it happened.  My YouTube channel reached 10k subscribers on Christmas day shortly after midnight (when all Christmas wishes are usually fulfilled).  What a Christmas story.  And it couldn't have happened without each of the 10,000 people who subscribed and encouraged me to keep on going and not stop.  Thank you to each and everyone one of you for watching, subscribing, leaving comments, liking my videos, and sharing my channel with others.

Merry Christmas to all!

-Michael

Monday, December 17, 2012

Christmas Wishlist

All I want for Christmas is 10,000 subscribers.  Is there a song for that?

Sunday, November 18, 2012

2200 subscribers and growing

I gotta admit, I always considered myself to be a renaissance man.  But one thing I never thought I'd be doing or prepared myself for was making daily videos for thousands of people.  But I do that now, and although I feel the end product (when it comes to video quality, lighting, and quality of speech is so under par of what I wish to put out), the information is solid.  And that helps me sleep better at night.