Tuesday, January 15, 2013

com.google.process.gapps

The process com.google.process.gapps has stopped unexpectedly bug fix.

Do you have this problem?

First, if you are rooted (you've hacked your device), most likely the ROM you've installed has the wrong permissions set for Google Play store.  Your solution is to simply remove it, and install a new version as a system app.  Case closed.

But the problem becomes difficult when you are not rooted.
Here are a few solutions that worked for many people, but NOT me:
  • Change your password for your Google account.
  • Remove all Google accounts, then put it back.
  • Enable Download Manager if disabled.

So what's the solution?  The problem is "Google Play services"

Go to System -> Application (manager) -> All (tab).
Find Google Play services, uninstall any updates (if they exist), and uninstall or disable the service.  Force stop.  Clear data.  Clear cache. 

You'll notice that the popups no longer happen.  But now, Google Play store probably won't run.
So go back to System -> Application (manager) -> All (tab)
Find Google Play (the app that you use to download apps) uninstall any updates (if they exist), and uninstall or disable the service.  Force stop.  Clear data.  Clear cache.

RESTART.  Leave it alone for a few minutes.  There is some kind of checking process that will automatically enable everything you've disabled.  That will force Google Play to be re-installed to the original version.  But most likely Google Play will still not work.  

So RESTART AGAIN.  Now when you restart it this time and leave it alone for a few minutes, Google Play will be updated and it should re-install Google Play services.  But this time, it is running fresh.

Everything should be fixed.  Maybe all these steps could have been skipped if you just cleared the data, cache, and forced stopped and started Google Play services, but these steps above is what I did and it worked for me.